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Prepaid Parking Promotion FAQs
PPO FAQ Promo
控制您的时间表和预算与预付费停车. With savings up to 50% on Terminal Parking you don’t have to rely on another driver. 当你在网上预订和预付停车费时,重新控制你的时间和方式.

> Book Now!

Prepaid Parking FAQs

问:预付停车在线如何工作? 

A: Visit ads.bttbgroup.com/park. 按提示输入您的信息(e.g.、出发日期/时间 、回程日期/时间、航空公司). Dependent on your search dates, parking products on sale will display. Choose the product that you would like to purchase and follow the prompts. You will need your license plate number in order to complete your purchase. Follow FAQ instructions on the website for details on how to enter and exit the airport using your TollTag or generated QR code.   指令也可以视频.  

Q: I prepaid online; do I have to specify what Terminal I am flying out of? Is there a special area I should park in and is my spot reserved?

A: If prepaying for Terminal parking, you can park in any available long-term parking spot within all five Terminal garages.

当您预付覆盖快递或覆盖快递时,您必须将车停在指定的停车产品内. Please note for Terminal, Express Covered, and Express Uncovered, 你不会被分配到一个特定的停车位, but one will be available to you.

问:当我到达全球十大赌博靠谱平台的Parking Plazas时,我应该使用哪条车道? 

A: QR Code customers can use the lanes designated as QR Code for both entry and exit. TollTag customers must use lanes marked TollTag for both entry and exit.

Q: Can I use my TollTag? 

A: Yes. In order to redeem either promotion, 你必须在网上预先预定停车位 其中包括预付你的停车费 credit/debit card. Once this is completed, you can enter the south or north Parking Plaza using either your TollTag or a QR code generated by the online booking system. 

Q. What are the Terms & Conditions? 

A.  In order to receive the $9.99英镑/天的终端停车费率,2021年11月29日星期一(12:01 a.m. CST)到2021年12月9日(星期四)(11:59 p.m. (CST),可浏览达拉斯的“预付费停车”网站, ads.bttbgroup.com/park, or through the 全球十大赌博靠谱平台 mobile app. 停车停留时间为周五之间的任何时间 有效, December 17, 2021 through Wednesday, March 30, 2022 (by 11:59 p.m. CST). Minimum 48-hour stay required. *Subject to availability.

Q. What if I need to cancel? 

A. You may cancel your booking at any time up to 1 hour before the beginning of your booking arrival time and receive a full refund. 为此,点击确认邮件中的“修改预订”链接,然后取消或修改. 

Q. 如果我需要修改我的预订怎么办? 

A. Modifications to your reservation may be made at least 1 hour prior to your reservation. 在2021年11月29日(星期一)促销期内所作的任何修改.m. CST)到2021年12月9日(星期四)(11:59 p.m. CST)和推荐全球十大赌博靠谱平台期间以外的星期五, December 17, 2021 through Wednesday, March 30, 2022 (by 11:59 p.m. CST). 将导致没收 促销率.  *Subject to availability.

问:全球十大赌博靠谱平台机场是否提供非接触式停车选择?

答:全球十大赌博靠谱平台的预付费停车是非接触式的,并提供了通过智能手机提前支付的便利, tablet, computer or via the 全球十大赌博靠谱平台 Airport app.

Q. 达拉斯机场有遮盖面部的规定吗? 

A. We require all terminal visitors to now wear a face covering as recommended by the CDC and recently mandated by Dallas and Tarrant counties. 了解更多有关达拉斯机场和应对 冠状病毒的努力的推荐全球十大赌博靠谱平台者信息, please visit ads.bttbgroup.com/dfwready for the latest information.

Q. 如果我有问题或担忧,我可以联系谁? 

A. You may contact us at  周一-周五8:00 AM - 4:15 PM 或 通过电子邮件发送至 prepaidparking@bttbgroup.com.

Please include:  

  • Your name
  • Payment reference number
  • 行程中使用的汽车牌照号码 
  • Daytime telephone number 
问:如果我到达终点站车库时发现没有车位了,该怎么办? ​

答:如果您的首选候机楼停车场没有的话, airport guest assistance will be onsite at the garage entrance to direct you to the next available parking options.

Q: If I am unable to park at my departing terminal garage, what should I do?​

A: You can access all terminals through Terminal Link shuttles or Skylink. Terminal Link的班车在路边指定,Skylink可以通过安检进入. 全球十大赌博靠谱平台还鼓励使用多家航空公司的检票亭或使用航空公司的手机应用办理登机手续.

Q: Is Express parking available?

A:是的,北方快线地段目前已开放和空置.

Q: Is Remote parking available? ​

A: No, 目前,远程停车场已经关闭,预计将于2022年5月在夏季旅游期间开放.

Q: What if I prepaid for parking and was informed by airport guest assistance to park at a different location other than a terminal garage, such as Express North. Will I receive a refund?

A: Yes, please contact our customer service to request a refund Monday – Friday 8:00A.M. - 4:30 P.M. at (Option 1) or email us at prepaidparking@bttbgroup.com.

All Other Questions
How do I book online?

Step 1: Log on to the ads.bttbgroup.com and follow the links to the Parking and Prepaid Parking pages

Step 2: Select your flight check in and return dates and times and airline:

To allow time for parking and boarding we recommend setting the entry time at least 2 hours prior to your scheduled flight departure and the exit time 1 hour after your return flight arrival time Step 3: If you have a promotional code please enter it in the Promotion box

Click on the "Continue" button.

Step 4: The system will check parking availability for the dates and times specified by you and will display available parking options, 价格和表明节省正常停车费率.

第五步:检查“选择地点”框中显示的日期和时间是否正确. If any of the information you may edit it and receive applicable options available.

Step 6: If you have questions concerning the parking facility offered please click on the “More information and map” link above the Select button.

Step 7: Select your parking choice among the options presented.

第八步:填写“您的详细信息”,将所需信息插入所提供的框中. 请确保您提供的详细资料是准确的.

您将被要求输入您将带到全球十大赌博靠谱平台机场的车辆的车牌详细信息.

Please ensure that the license plate details you enter are those of the actual vehicle you will use on your parking visit.

您的访问方法将是收费标签代码,如果您实际使用的车辆在您的停车场访问:

Has a valid NTTA TollTag with an NTTA account backed by a credit card.

如果您不确定,您可以查看您的NTTA帐户和收费标签状态,NTTA客户服务中心您的 account at http://csc.ntta.org/olcsc/index.jsp

Your access method will be QR Code IF the actual vehicle you use on your parking visit:

Does not have a TollTag 有一个由“现金”NTTA账户支持的TollTag Has a TollTag that has been deactivated for use at 全球十大赌博靠谱平台 Airport

如果您不确定,您可以查看您的NTTA帐户和收费标签状态,NTTA客户服务中心您的 account

第九步:全球十大赌博靠谱平台鼓励您注册一个帐户. This is not required but will expedite your next booking and allow you to get special offers and coupons for future parking.

Step 10: Complete Payment Method information and submit card payment by inserting the required information into the boxes provided. 请确保您提供的详细资料是正确的.

Step 11: Your payment confirmation will appear on the next screen. Please print for your records

If QR code was selected as your access method or 全球十大赌博靠谱平台 is unable to identify your TollTag, 二维码将打印在确认码上

What if I selected TollTag but a QR code printed on my confirmation?

This indicates that 全球十大赌博靠谱平台 Airport was unable to identify your TollTag. Please print the confirmation. Please review the license plates listed on your NTTA account at http://csc.ntta.org/olcsc/index.jsp and update the license plate associated with the vehicle’s TollTag. 全球十大赌博靠谱平台 will periodically check the NTTA records and send you an e-mail confirmation if 全球十大赌博靠谱平台 is able to identify your TollTag.

如果在流程结束时没有收到付款确认或付款确认电子邮件怎么办?

In this case, 付款尚未成功完成,该过程应仔细重复. 如果您成功地完成了在线过程, but did not receive an email confirmation please ensure that your virus checker is not blocking certain emails or classifying the email as spam. Please make sure to store your payment confirmation reference number. Using this number you can check your itinerary online before you travel. 更改您的预订必须在您的预订到达前至少1小时作出. 预订到达前至少6小时取消预订将得到全额退款.

我如何知道我的预付泊车费已获接纳?

完成预订程序后,您将: 在网上收到您的付款确认通知 在进行网上预订时,收到您提供的电子邮件地址的电子邮件确认

These confirmations set out the details of your itinerary and include your unique prepaid parking reference number and if applicable, a QR Code.

在线支付系统对我不起作用,我该怎么办?

请从头至尾重复上述程序,以确保你已遵守上述程序. 如果出现错误,系统会提示您. The system will advise if prepaid parking is available on your selected dates. In the payment details section ensure that you have clicked on the box opposite 'I have read and accept the Terms & 条件,以确认你已阅读, 理解并同意受条款和条件的约束.

What types of parking are available through the 全球十大赌博靠谱平台 Airport Prepaid Parking system?

On-Airport self-park products are available for discounted online prepayment

终点站停车:所有终点站都有车库停车 Express Parking: Covered and uncovered surface lots offering a trunk-to-gate shuttle bus

You may reserve valet parking with

当我在网上预付时,我可以使用借记卡吗?

You may use a debit card to pay for your parking reservation if it has the Visa or MasterCard logo and can be used as a credit card.

达拉斯机场如何知道我的收费标签信息?

全球十大赌博靠谱平台 Airport retrieves your TollTag number by cross-referencing the license plate provided during your online payment and the NTTA’s recorded license plate/TollTag associations. When you make your online payment ensure that your NTTA records are updated and all license plate/TollTag associations are accurate. 如果全球十大赌博靠谱平台无法识别您在线支付中提供的牌照的收费标签, you will be issued a QR Code to use to enter and exit 全球十大赌博靠谱平台 Airport. You may review your TollTag information and make any needed updates to your License Plate/TollTag associations through the NTTA Customer Service Center your account at http://csc.ntta.org/olcsc/index.jsp

USE OF A DIFFERENT TOLLTAG THAN THE TOLLTAG ASSOCIATED WITH YOUR ONLINE ITINERARY LICENCE PLATE DURING YOUR PARKING STAY MAY RESULT IN PARKING FEES AT POSTED RATES ASSESSED TO THE TOLLTAG USED DURING YOUR PARKING STAY.

I need a receipt for my parking. How do I get one?

Your prepaid parking confirmation will include the amount paid and will be your receipt.

我在网上预付费时输入的车牌和我现在要开去机场的车不同. What happens?

Modifications to your reservation, such as your license plate, must be made at least 1 hour prior to your booking arrival time through the "Find my purchase" link on the 全球十大赌博靠谱平台 Airport Prepaid Parking site. 这一更改不需要额外费用. 在预定报名时间后一(1)小时内,您的报名记录不得更改: 如果您以与行程记录中反映的不同的牌照进入全球十大赌博靠谱平台机场, 您的在线预付将不会被尊重,您可能会被收取在张贴的停车费率. 原订位将不获退款.

My trip was shorter than the period of time that I prepaid online – do I get a refund?

短期逗留不提供退款.

When I prepay online will I be charged right away or when I exit the parking lot?

您的信用卡将在付款时收取费用.

我可以在网上预付残疾人士停车费用吗?

在全球十大赌博靠谱平台所有的停车场,残疾人士停车是可用的有效许可证或牌照持有人. 残疾人士可以预付停车费,但不能提前预留残疾人士车位.

Is it possible to amend an itinerary?

Yes. 更改您的预订必须在您的预订到达前至少1小时作出. The prices charged for the new itinerary will be based on spaces and products available at that point and may not include the same prices as offered when the initial itinerary was made. 如欲更改已付行程,请按以下步骤办理: Via Confirmation Email:

Step 1: Click "Cancel or Modify My Booking" button in confirmation email.

Step 2: You will need the reference number from your payment confirmation email and the email address you provided during the payment process in order to access this file. 输入参考编号和电子邮件地址后,点击“查找我的购买”按钮.

Step 3: Click the "Modify Purchase" button below your prepayment details.

第四步:输入新的搜索条件,然后点击“搜索”按钮.

Step 5: Select updated product.

第六步:在“修改摘要”框中确认您的详细信息. Click "Continue" to confirm changes.

Via Prepaid Website:

第一步:进入“查找我的购买”部分, located in the upper right hand corner of the Prepaid Parking homepage or Click Here

Follow steps 2 - 6 listed above.

新的确认电子邮件将与全球十大赌博靠谱平台的细节发送. 这还包括一个新的预订参考号码. 新的参考号是唯一的号码,将与此确认的预付款.

前往达拉斯机场时,我需要带些什么?

为了确保您的网上行程被认可,请携带以下资料:

Take the car bearing the license plate you provided when making the booking Bring your printed Prepaid Parking Confirmation or have it available on your phone 如果你收到二维码,你必须使用它进入和离开全球十大赌博靠谱平台机场航站楼和快速地段.

当我到达达拉斯机场时,我需要做什么?

如果你没有收到二维码,并有一个收费标签:

Proceed into 全球十大赌博靠谱平台 Airport as normal through any lane indicating TollTag entry.

如果你收到一个二维码并有一个收费标签:

Enter via the TICKET ONLY lane 不按按钮买票吗 使用售票机上的条形码/二维码阅读器扫描确认码.

如果你收到二维码,但没有收费标签:

Enter via any lane Stop at the entry barrier 不按按钮买票吗 使用售票机上的条形码/二维码阅读器扫描您已预付的确认码. (located on the bottom left)

What to do with your QR code

If after displaying your QR Code to the QR Reader, the barrier does not rise:

Press the Intercom button on the entry device to speak with a representative who will verify your prepaid itinerary and raise the gate.

退出时,请扫描二维码退出.

我可以用同一张信用卡预订多个房间吗?

是的,您可以使用同一张卡进行多次预订

Can I prepay online for parking in all 全球十大赌博靠谱平台 Airport parking products?

全球十大赌博靠谱平台’s online parking tool offer’s Terminal and Express parking products dependent upon their expected availability during the period you wish to book. Not all products may be available during the period you wish to book.

您可以在以下地点预订全球十大赌博靠谱平台机场代客泊车服务:

http://www.valetparkingapps.com/reservations/dfw/reservation.php

离我的推荐全球十大赌博靠谱平台日期/时间有多近我可以预付停车费?

您必须在预定到达时间至少1小时前在全球十大赌博靠谱平台网站或移动应用程序上购买停车位.

What methods of payment can I use to prepay for 全球十大赌博靠谱平台 Airport parking online?

VISA卡、万事达卡、美国运通卡或发现卡.

关于我的卡上的停车费,我有个问题. What should I do?

Please contact 全球十大赌博靠谱平台 Airport:

电话:(选项1)周一-周五8:00 AM - 4:30 PM
Email: prepaidparking@bttbgroup.com

Or in writing to:

全球十大赌博靠谱平台 Airport
ATTN: Finance Dept. /Revenue Control
P.O. Box 619428
全球十大赌博靠谱平台 Airport, TX 75261-9428

Please include:

Your name
Payment reference number
行程中使用的汽车牌照号码
Daytime telephone number

我可以提前多远付停车费?

您可以提前9(9)个月预定到达机场的日期/时间预付停车费.

What is the minimum length of stay required to prepay for parking?

您的停车行程必须为6小时或更长时间.

What is the maximum length of stay?

最大停车停留时间为30天. 任何车辆超过三十(30)天无人认领, 在与达拉斯机场没有特别安排的情况下, 可根据全球十大赌博靠谱平台机场的弃置车辆政策,由车主自行承担移除费用.

我如何知道我的预付款细节是安全的?

The details you provide are encrypted to prevent them being read over the internet. 这是由停车页面上的GeoTrust图标表示的. You can click on the icon for more details (security/privacy policy).

全球十大赌博靠谱平台机场的正常停车收费是多少?

Duration

Terminal

Express Covered

Express Uncovered

Remote

0 min - 8 min

$6

$2

$2

$1

8 min - 30 min

$2

$2

$2

$1

30 min - 2 hours

$3

$2

$2

$1

2 - 4 hours

$9

$3

$3

$2

4 - 6 hours

$10

$4

$4

$3

6 - 24 hours

$27

$15

$10

$10

(1) All Parking fees, excluding valet parking, include sales tax. 销售税以适用的税收管辖为依据.

全球十大赌博靠谱平台的每日预付价格是按24小时计算的. Beyond 24 hours and under six (6) hours, normal hourly rates apply.

其他停车信息可在 http://ads.bttbgroup.com/parking/index.php

Do I have to pay a booking fee?

There are no additional fees in prepaying for your parking stay.

营业税会被加到我的停车预付总额吗?

No, 全球十大赌博靠谱平台 ensures that all sales taxes are included in the price quoted to you. 其他公司则倾向于收取超出广告价格的费用.

I want to prepay online and to pay in foreign currency using my credit card. 外汇汇率如何应用于我的预订?

全球十大赌博靠谱平台的预付款系统只接受美元支付

更改或取消我的行程需要付费吗?

更改您的预订必须在您的预订到达前至少1小时作出. 预订到达前至少一小时取消预订将会得到全额退款.

如果我忘记了我的预付参考号码会发生什么?

You may log into your 全球十大赌博靠谱平台 parking account online or refer to your confirmation e-mail to recover your reference number

Are there any restrictions on the type of vehicle I bring to the parking facilities?

全球十大赌博靠谱平台机场停车场使用标准尺寸的停车位. 停车场的净空高度各不相同. 全球十大赌博靠谱平台 Airport parking is unable to accommodate oversized or high profile vehicles.

如果我在网上创建行程时指定的入境时间之前到达会发生什么?

在您的在线行程预定的入境时间之前,有四(4)小时的宽限期. 如果你在宽限期前到达, you will be charged the length of the stay before the grace period at 全球十大赌博靠谱平台 Airport’s current posted parking rates (these rates may vary from the rates quoted via the online system) and you will not be entitled to a refund or credit on those charges.

What happens if I arrive at the entry to Express for my prepaid parking facility and a sign says that the lot is full?

“完整”标志是为未在网上预付停车费的客户提供的信息.

If using a TollTag:

向前行驶,系统将通过您的收费标签识别您的行程,大门将打开.

If using a QR Code:

Drive to the parking entry barrier. 出示你的二维码,系统会读取你的二维码. Provided the QR code details match those in your itinerary the barrier will rise and you may enter the parking facility. Should this fail for any reason, 使用安装在入口设备上的对讲机按钮,代表将协助你进入.

如果进入停车场后,我需要离开并再次进入停车场,该怎么办?

Once your QR code or TollTag is detected exiting the parking facility, 您的行程将被视为已完成. 你应该重新进入停车设施吗, this will be treated as the start of a new drive up transaction. 标准的停车收费将适用.

Questions or Concerns?

You may contact us Monday - Friday from 8:00 AM - 4:15 PM via phone call or email. 请包括:您的姓名,付款参考号,行程中使用的车牌号.

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